District Sales Manager for Concrete

1.Mission & role of the function

To achieve agreed volume, revenue, market share and profit objectives through the effective utilisation of assets and the management and development of both allocated and other customer accounts within the district as required.

2.Key accountabilities
Planning
*Contribute to Annual Budget preparation
*Develop the district sales plan to achieve the required revenue, margin, profit, market share and customer management objectives
*Develop Customer Account Plans for allocated customers
*Work with the operations and customer service teams to achieve customer satisfaction with optimal asset utilisation. (Ensuring whenever possible an order book for each operation that is optimal for achievement of budget, without loss of customer service)
*Provide monthly commercial reports, customer call reports and customer and competitor profiles
*Act as "a single point of contact" when allocated customers work in other areas liaising with colleagues as appropriate
*If requested by the customer, manage all multi-product sales requirements

Organisational
*Contribute to continuous business process improvement through the adoption of best practice across the business
*Liase with Operational/Unit/Trading/Technical / managers to ensure effective customer service and use of resources
*Link with Trading, /technical HCP, Key Accounts, Major Projects and Product Development teams, to exploit all commercial opportunities

Controlling
*Take responsibility for working safely
*Review, analyze and identify achievements, shortfalls and areas for improvement against plan on a regular basis and implement corrective actions
*Ensure pricing policies, as laid down by the Sales Manager, are adhered to. (eg.price schedules)
*Ensure all relevant customer complaints and invoice queries are handled effectively and efficiently within the agreed timescales
*Comply and implement all credit control criteria
*Ensure a close liaison with the Concrete sales team and promote their products at EVERY opportunity


Profit responsibility
*Contribute to profit focused teams in order to optimise company profitability

Key measures
*Achievement of sales, market share, profit and customer targets
*Invoice Query Levels of allocated customers
*Appropriate contact with allocated customers as per the plan
*Customer Satisfaction ratings for allocated accounts
*Number of field visits and sales calls to prospective accounts
3.Job requirements

*Able to demonstrate excellent sales and leadership skills.
*An excellent communicator with an analytical approach to work.
*Product knowledge
*Field sales experience (1 year)
*Operational/technical experience (1 year)

The role holder is expected:

*to comply with all aspects of the clients Compliance Policy
*to ensure that all the business/operations are performed in accordance with instructions and procedures and in such a way so as to prevent any fraudulent activities taking place
*to comply with the Health & Safety at Work Act 1974 and to observe the requirements of the Company Safety Policy and other relevant legislation
*to update all areas of knowledge as required to carry out the job with maximum effectiveness and to attend training/development courses as and when required
*to comply will all aspects of the HR Policies and Procedures of the Company
4.Education/Qualification

*Minimum of 5 GCSE including Maths and English
5.Competencies

Professional Competence
*Special functional knowledge and experience
*Knowledge of concrete
*Cross-functional understanding

Commitment and engagement
*Show affiliation to the Group
*Stand by the Group's decisions
*Perform high level of work ethic
*Utilise own abilities for the best of the company

Internal and external customer and market management
*Have quantitative and qualitative market understanding
*Foresee and act to meet customer needs
*Drive customer/supplier relations
*Demonstrate service orientation

Performance and result management
*Increase efficiency and quality
*Demonstrate cost discipline
*Drive profit generation
*Optimise allocation of resources
*Execute tasks and focus on fast implementation

People management
*Manage subordinates' performance
*Build and retain talent and develop people
*Enable teamwork
*Align and inspire teams

Decisiveness and adaptability
*Be straight forward and goal orientated
*Demonstrate drive and initiative
*Demonstrate openness to change, flexibility and adaptability
*Learn and develop continuously

Communication and cooperation
*Provide information and ensure open communication
*Demonstrate and apply persuasion and negotiation skills
*Establish trust and relationships
*Promote cooperation and partnership
*Demonstrate intercultural awareness and competence

Entrepreneurial management
*Drive integrated management
*Consider external influencing factors
*Consider long-term risks and opportunities
*Drive innovation
*Manage change

Sustainable management
*Ensure occupational health and safety
*Drive environmental protection
*Avoid conflicts of interest
*Comply with laws and regulations
*Take social responsibility
6.Training Matrices

TBC