French Speaking Customer Care Professional

Undisclosed Company
Brighton, East Sussex
Up to £10.71 per annum
16 Feb 2018
16 Mar 2018
Manpower UK
Job Type
Manpower are recruiting a French Speaking Customer Care Professional on behalf of their client.

Our Client is a global service company, providing customers with exceptional access to products and experiences that enrich lives and build business success.

Each day, they make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services, enabling them to do and achieve more.

They are committed to becoming the world's most respected service brand and daily deliver extraordinary service to their customers, constantly reinventing their ways of working to ensure they offer rich rewards that redefine expectations for their clients and themselves

The KYC Analyst will be responsible for engaging with American Express Merchants via all types of written communication in order to obtain crucial Due Diligence Documents.

The Know Your Customer role requires excellent organisational skills, an ability to analyse and make judgements on customer documents, and a good understanding of the sensitive nature of the information we are capturing.
Integrity when dealing with customer data is particularly prevalent in the role and the individual will be required to file and securely store the data for future reference.
Merchant KYC is a Europe-wide initiative which requires interaction with both internal and external partners.

A good understanding of a regulated role would also be preferred.
Blue Box Benefits - What's in it for you?

At our clients state of the art office in the heart of Brighton provides onsite facilities including a restaurant, coffee bar and gym, designed to put your wellbeing first.

Supporting our client, you will be part of a thriving and engaged culture where employee engagement and satisfaction ratings consistently place them as one of the best big companies to work for in the UK (Glassdoor Best Places to Work, 2017).