Junior Social Media Specialist

Merseyside, Liverpool
£190000 - £230000 per annum + Bonuses + Benefits
01 Mar 2018
15 Mar 2018
Manpower UK
Job Type
Junior Social Media Specialist
Manpower is working in partnership with Bosch Service Solution in Liverpool to recruit a Social Media Specialist.

Bosch Service Solutions offers global innovative services in more than 30 languages with over 7,500 associates across 25 locations. Bosch Service Solutions has evolved over the past few decades into a successful international provider of Business Process Outsourcing.
To achieve the ambitious objectives of our growing unit in Liverpool we are looking for an experienced Social Media Specialist to join one of our exciting campaigns.

Your responsibilities:

►Communicate on behalf of the team in conjunction with regional and central communications departments
►Manage the operational service for Bosch-owned social media platforms (Social Customer Care)
►Analysis and reporting of social media activities
►Monitor and report on Bosch and its diverse products within the social web (Social Media Monitoring)
►Engagement with communities and identification of key influencers
►Identify trends and development of best practices
►Provide support to agents in responding to customers on different social media platforms and create stringent guidelines / update of knowledge data base
►Enabling and training of other locations within the international social media network

What distinguishes you?
►Relevant experience in social network, in particular the maintenance of communities and social media platforms
►Experience in social media (agency or company) required
►Excellent verbal, written and interactive communication skills
►In-depth knowledge of all relevant social media tools and current online communication techniques
►Proactive, flexible and ability to work independently with a high degree of responsibility
►Quality-driven work ethic and intercultural awareness
►A degree in a related field is desirable but not essential

Working hours and Benefits:
►Monday - Sunday (rota 7am - 11pm)
►1 in 4 weekends - When working the weekend, you will only be required to work 3 days in week (please note we can be flexible on working hours over the weekends)
►Salary - Range £19-23K (dependant on experience - lower end of bracket for Junior role - 19K)
►Bonus - Up to 8% personal performance (paid quarterly), up to 4% company performance (paid annually)
Defined pension contribution scheme
►25 days annual leave, plus bank holidays (increases to 28 after 5 years' service)
►Life assurance (x7 annual salary)
►Health insurance after 2 years permanent service (please note this is not private medical i.e. BUPA etc.)
►Bosch product discounts
► Local discounts (gym, restaurants etc.)
►Cycle to work scheme
►Childcare vouchers
►Eye care vouchers

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