Customer Service Consultant

Undisclosed Company
Stoke on Trent, Staffordshire
£15000 - £16000 per annum
02 Mar 2018
16 Mar 2018
Manpower UK
Job Type
Customer Service Consultant
Stoke-on-Trent, Staffordshire.

The Role:
Your role as a Customer Service Consultant would see you offering the correct solutions and support for customers enquiring about travel or car insurance. Building trust and achieving the best customer outcomes is one of the reasons that our client is Gold Standard Award Winners for Insurance for the 9th consecutive year.

With around five million customers nationwide, our client cares about making a difference. Quite simply, you'll be the voice of our client and whatever the next call brings, your goal remains the same - to put the customer first and impress with your insurance knowledge and commitment.

The starting salary is £15,057.
There is a competency progression scheme in place - 6 month salary view increase. (Rises to £16,500 within 18 months)

Hours of work:
You must be flexible to work between 8-8, including weekends and evenings.
Shift rota is given 6 weeks in advance.

*Starting with 23 days holiday plus bank holidays, the option is there to buy or sell 5 days holiday.
*Employees are able to pay for a car lease at a discounted rate through their monthly pay
*We offer a large range of health options like dental plans, healthcare plans, life assurance and free eye tests.
*Our client doubles the pension payments that employees make.
*Our client pay and support in achieving the insurance industry recognised Chartered Insurance Institute qualification.
*Ongoing training is provided in helping support career development such as moving up the career ladder into senior and management roles or moving across functions into our support areas like IT, Marketing or HR.
*We have a wide range of wellbeing and social activities - you'll find a full calendar all year round!
*You can enjoy discounts on our client's insurance products and with a wide range of retailers.

If this position is of interest to you then please apply now!

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