Mitel Certified Systems Engineer
- Recruiter
- Mitel
- Location
- London
- Salary
- benefits
- Posted
- 05 Mar 2018
- Closes
- 19 Mar 2018
- Ref
- MCSE
- Contact
- Manpower UK
- Sector
- Engineering
- Job Type
- Permanent
- Hours
- Full-time

The successful candidate will be self-motivated and will provide assistance to the Demo Systems Program Manager on managing Mitel's solution centers and cloud demo environments.
· Partner demonstration systems setup and training (cloud or CPE)
· Support sales engineering team virtual lab environments
· Create customer pilot/ proof of concept (PoC) solutions
· Setup advanced demo customizations
· Supports SE colleagues with demo kits and solutions centers
· Demo system maintenance/upgrades to ensure the latest version of applications are available for customer demonstrations
· Demo system training to enable flawless Customer Experience Demonstrations
· Support Tradeshow Demo Systems Build-out, Implementation and Demonstrations
· Participate in sales calls with prospective customers
Must be willing to travel occasionally and work outside of normal business hours.
Qualifications
Experience with installing and supporting Mitel Solutions required
Strong knowledge of contact center technologies with experience in REST API integrations to third-party applications
Strong knowledge of VoIP solutions, standards and protocols required
Background with virtualization technologies and data center architectures
Familiarity with mobility and video applications (Android, Apple, Polycom, Cisco, Microsoft) a plus
Networking skills including protocol and compliance knowledge required.
Certifications (CCNA, CCNP, MCSE, CCIE) a plus.
Network Security knowledge a plus (CCSP, CISSP)
Experience with other VoIP solutions and technologies a plus
Positive attitude, attention to details and sense of urgency in all work efforts
Customer service oriented and problem solver
Exceptional team-related skills
Minimum 5 years' experience of Sales Engineering, Product Support or Product Implementation