Freight Forwarder

Have you got experience and knowledge of Ocean Freight?

Are you willing to think outside of the box?

Are you confident in a senior role?

My client, a well-known global freight forwarding company based in Avonmouth, Bristol are looking for a Senior Freight Forwarder to join their busy team.

The perfect candidate is someone who is forward thinking and proactive with knowledge of the Ocean Freight industry. As a Senior Freight Forwarder, you will provide an efficient and proactive Import service to all customers, overseas partners and related service providers. All aspects of Import operations will be delivered with exceptional customer service.

So, what will you be doing?
*Monitor and action generic email boxes and respond in a timely manner
*Interact with UK customer & overseas offices to arrange Import shipments
*Utilising ProCarS to produce Import documentation in line with company procedures
*Providing customs clearance instructions to the Import production team
*Job costing and month end reporting
*Action pending tray daily
*Strong customer focus - building relationships with clients
*A team player and motivator
*Ensure all queries and complaints are investigated and responded to promptly both from external internal customers and suppliers
*Support sales and CSM with customer visits if requested
*Drive commercial awareness & ensure all agreed department Targets including GP, Revenue, Volume Growth are met on a monthly, Quarterly & Annual basis

In addition to this you are required to carry out any other duties as reasonably requested by your team manager meaning you need to be able to step up to the mark when required. This means you'll be reliable, flexible and have fantastic communication skills.
What are your requirements?
*Education to GCSE level - Maths and English (or equivalent)
*At least 2 years' experience of working in an Ocean Freight/Freight Forwarding environment
*Good knowledge of Microsoft Word and Excel
*High levels of energy, sound judgement and determination to achieve with a sense of urgency
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What's in it for you?

You will be working within a team of 5 in a relaxed environment and the office has recently been renovated. There is free onsite parking and the salary range is between £27k - £32k, along with a great pension scheme. Our client is flexible with your working times but your standard hours will be 9 - 5.30pm.

If you want more information, please call Darcie Cornish on 01179338671 or email