Technical Support Specialist

Undisclosed Company
Gloucestershire, Cirencester
07 Mar 2018
28 Mar 2018
Manpower UK
Job Type
Our prestigious client based in South Cerney, Cirencester require a qualified and dynamic individual to join their Technical Services team.

This area of the business supports Technical and Sales support across a Factory Automation range of technologies. This is a role that adds real value to the Technical Services Department and will have visibility across the UK business.

The ideal candidate will be keen to develop and demonstrate their skills and experience.

Core responsibilities will include the following:

- Support in the specification and implementation of Factory Automation products to realise customer specific solutions for a wide range of Industrial Applications and to develop a good understanding of the company products and services, customers, competitors, and the business environment
- Support the complete Technical sales process from first customer contact through to order fulfilment, having direct contact with the customer, Product Specialists and sales teams
- Support in the management of customer Enquiries & Technical Requests
- Identifying opportunities at the customer and looking for ways to add value to these opportunities
- Assist in providing Technical Product and Application Support to new, potential and existing customers as well as internal and external sales teams
- Reviewing customer orders which have a Technical content to ensure accuracy on order placement in the manufacturing plant.

Your profile:

- Qualified in a relevant degree in Mechanical Engineering with proven experience
- Ability to read, understand and interpret engineering drawings
- Good analytical and mathematical skills
- Structured working approach to high quality standards
- Good attention to detail, decision making and problem solving skills
- Able to present self well when communicating with customers and suppliers
- Strong MS Office skills
- Good command of English language (spoken and written)
- SAP knowledge is desirable.

If you would like an informal discussion about the role please do not hesitate to contact us on the details provided in this advertisement.

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