Sales Advisor - Contact Centre
£17,000 per annum basic salary, rising to £18,000 after probation with £22,000 OTE plus fantastic benefits including free Sky Q, phone & broadband and lots of other great Sky perks
As a Sales Advisor in our award winning Livingston Contact Centre, you'll connect our customers with a world of entertainment. You'll take calls from customers and do everything you can to ensure they remain a valued Sky customer - whether they'd like to change their package or if they're thinking about leaving us entirely. All in all, we want to help you to provide premium entertainment products to the right customers, in the right way.
Who we're looking for…
You don't need to be an experienced sales professional, but you'll definitely need to bring great customer service skills, ambition, plus a real passion to sell. Most importantly, you'll show a real commitment to doing the very best for our customers.
We'll be there every step of the way
We want you to do well. Your first three weeks will be spent on our comprehensive induction training - showing you the ropes. From here you will graduate to our "Academy" where you can apply what you've learnt in practice with the support of a "buddy" whilst speaking to customers. You will enjoy on-going training plus opportunities to develop your management skills and even official accreditation by the Institute of Customer Service.
And the perks?
To help you have better conversations with our customers and understand our products inside out you'll receive free Sky Q, phone and broadband. On top of this you'll also receive 30 days annual leave (plus three bank holidays), a great uncapped bonus scheme, ongoing sales incentives throughout the year, private health and dental care, and a wide range of high street discounts too.
And that's not all - getting here is easy with our complimentary shuttle bus service from Livingston train stations and Livingston Centre, as well as onsite parking and great bus links. You'll have everything you need on site with two subsidised canteens, a gym and plenty of chill out areas; like our games room where you can take a break or play a friendly game of pool or table tennis.
Sound like you? Click "Apply" and you could be part of our great team.
It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.
If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.