Customer Support - B2B - Hebrew Fluent - Dublin

Location
Dublin
Salary
Up to EUR28000 per annum + Benefits
Posted
09 Mar 2018
Closes
06 Apr 2018
Ref
ACC - 1
Contact
Amanda Ferreira
Job Type
Permanent
Hours
Full-time
Are you interested in bringing your talent and passion to a global organisation which works with technology and innovation?

Do you want to collaborate with diverse, work with talented colleagues and leaders who support your success?

Come to sharpen your skills through industry-leading and build an extraordinary career.

Our client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Manpower's client works at the intersection of business and technology to help their clients improve performance and create sustainable value for their stakeholders.

The role:

Customer service individual focused on Small and Medium Bussiness. Success in this position requires exceptional customer service skills, and desire to apply problem solving skills.

* Provide consultative advice to small and medium-sized businesses (SMBs) to help them grow their businesses across multiple channels - chat, email and phone
* Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain
* Responsible for helping SMB clients drive results via their marketing campaigns through consultation, education, and support
* Ability to identify trends and solve problems facing multiple SMB clients.

Profile Attributes:

* Flexible and quick learner, able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform
* Professional customer service skills: solutions mindset, helping nature, passion for the customer and customer experience
* Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve how they use our solutions
* Self-driven with attention to detail and follow-through
* Fluency in English and Hebrew

General Skills:

* BA/BS degree or equivalent experience
* 12 months working in a service/customer service/sales organization or Marketing internship

Location: Sandyford - Dublin 18 - Ireland

Process:
Our process includes language tests and phone/videos interviews.

If you want to make difference in the world, apply for this position!

We are waiting for you!

Send you Cv to amanda.ferreira@manpower.ie

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