Assistant Manager

Assistant Manager

Salary: £18,000 - £23,000 Per Annum, Plus benefits which include professional development opportunities and training.
Shifts: Full Time, Shifts will be split across a range of shift patterns between the hours of 7.30am-7.30pm, Monday- Friday and Saturdays from 9am - 1pm.

Manpower is recruiting for an Assistant Manager on behalf of our client located in Cambridge. The role is Permanent, and based within the retail sector.

Key Accountabilities of this role include:
Working alongside the Business Owner, the Assistant Manager will work support a range of areas within the shop and across the laundry/ dry cleaning business, in addition to supporting the general efficient running of this business, which will include:
* Coordinate collections/ deliveries, liaising with customers and drivers
* Support the efficient running of the front counter - serving customers and ensuring the quality control of garments
* Operate pressing / laundry / dry cleaning machinery
* Respond to customer enquiries, complaints or comments
* Ensure the workplace is clean, tidy and presentable to customers at all times
* Make occasional collections and deliveries - as per the needs of the business
* Ensure the security of customer garments, colleagues and branch property by ensuring all policies and procedures are followed
* Support on business improvement and growth projects as agreed with business owner
* Report into business owner, offering information on business matters on a regular basis

Person specification:
* Excellent customer service and communication skills with a minimum of 3 years' experience in a customer focused environment
* A can-do attitude with flexibility on weekly working hours in order to see the job through
* Ability to prioritise workloads
* Ability to operate manual equipment and work on your feet, rather than at a desk
* To work under own initiative as well as work as part of a team
* Full UK driving licence, as some assistance with collection/deliveries will be required
* Previous dry cleaning/ laundry experience welcomed but not essential


Contact: Alison Flint, Manpower St Albans, , 01727 831 632
**Please ensure documents are sent in a word format**

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