Teeam Lead - Payments Compliance

Location
Dublin
Salary
EUR35000 - EUR38000 per annum
Posted
09 Mar 2018
Closes
06 Apr 2018
Ref
CTL
Contact
Audrey Casier
Job Type
Permanent
Hours
Full-time
The purpose of this role is to manage the Client Team based in Dublin, Ireland. The Team Lead will manage the team and is responsible for delivering high quality screening service for the client.

Responsibilities:

* Interface with multiple functional areas to investigate cases and acquire information
* Review policies and procedures, regulatory compliance training for compliance with applicable laws and regulations including Office of Foreign Assets Control (OFAC), suspicious activity reporting (SAR) and know your customer (KYC) regulations
* Develop best practices and provide new solutions daily tasks
* Seek opportunities to improve knowledge, skills, and performance by reviewing knowledge base content, practising skills and being receptive to coaching and constructive feedback
* Perform incident notification and escalation to ensure problems/requests/issues are communicated
* Provide the client with SLA and metric reporting on team performance
* New process incubation and induction
* Continuous improvement strategies and ideas
* Performance management: career counselling, coaching, performance development, 1:1's, mentoring

Requirements:

* Bachelor's degree
* A minimum of 4 years' experience in a compliance, fraud, or risk analysis.
* Team lead experience

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