Collateral Controller

Undisclosed Company
Oxfordshire, Banbury
Up to £19000 per annum
14 Mar 2018
28 Mar 2018
Manpower UK
Job Type

Do you want to be part of a team?

My client has a vacancy for a Collateral Controller. You will be joining a great team who supports and works together extremely well. You will be responsible for a portfolio of up to 70 clients. On a monthly basis you will ensure that service level agreements in relation to payments made, are met and that the client is happy with the service provided. This involves identifying any potential issues and working through them in a systematic and efficient manner. You could be liaising via phone or email and you'll need to work collaboratively to agree solutions that satisfy all parties.

It's essential that you build a professional relationship with your clients and their customers. You'll need to be highly organised and able to prioritise, have high levels of accuracy and attention to detail and be able to analyse information quickly and decisively. Ideally you will have has some experience within a financial environment however this is not essential as all training is provided.

Duties will include:

- Establish and maintain a professional relationship with clients and customers
- Establish and maintain a professional relationship within Client & Collateral Management and colleagues
- Organise and prioritise own workloads within agreed time lines and service level agreements whilst complying with policy and procedures
- Analyse sales ledgers to support and make recommendations regarding funding
- Obtain, analyse and produce accurate information ensuring decisions regarding collateral are made promptly
- Identify potential issues where security is compromised or service levels do not match the client`s needs and ensure it is reported to the appropriate level
- Contribute to team tasks and targets, working collaboratively with peers regionally & nationally
- Identify and recommend appropriate new solutions to processes or client issues

We are looking for individuals who can display:
- Attention to detail
- Experience of delivering Business Results
- Using information effectively
- Self-Motivation
-Planning and Control
- Team Working

To apply you will need :
- 2 yrs experience working within an office administration environment, ideally within a Financial Services/Banking environment
- Excellent Oral & written communication skills
- Planning and organising skills
- Computer and keyboard skills
- Technical knowledge of processes and procedures
- ID&F Product knowledge

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