Payment Compliance Team Lead

The biggest the primary role of the Payments Compliance Team Lead is to oversee and lead the project for success locally. The team lead will coordinate, help develop strategies, and provide solutions for escalations from their analysts in order insure deliverables, services, and SLAs are met.
The role will also require the Team Lead to build on client relationships, sync with their Operations Manager with status reports, assist with escalations and mentor and coach their analysts.

Key Responsibilities:
* Lead and oversee all functions for local team.
* Build out strategies for processes and solutions for new tasks.
* Facilitate, run, and guide team meetings.
* Update client leadership with general status reports.
* Act as the career counsellor for analysts.
* Interface with multiple functional areas to investigate cases and acquire information
* Review policies and procedures, regulatory compliance training for compliance with applicable laws and regulations including Office of Foreign Assets Control (OFAC), suspicious activity reporting (SAR) and know your customer (KYC) regulations
* Interpret evidence from multiple tools and systems to determine legitimacy of customer behaviour across multiple products
* Maintain records, prepare filings and prepare reporting information and metrics to be presented to management
* Work with the team on grey area cases and develop best review practices

Basic Qualifications
* Bachelor's degree in the field of business (or equivalent)
* A minimum of 3 years in compliance/fraud/AML experience
* A minimum of 2 years in operations and team management experience


Preferred Qualifications
* Hiring/Recruitment experience
* Escalation Management
* Consistent and timely reporting experience
* Strong volume monitoring and work delegation skills
* Effective communications, presentation, and information sharing skills
* Superior analytical and investigative skills combined with the ability to navigate through ambiguity in a fast-paced, dynamic environment
* Fraud and compliance experience
* Certified Fraud Examiner (CFE) or ACAMS certification
* Strong communication/organizational skills

If you are ready for this opportunity please send me your CV to arianne.solorzano@manpower.ie and I will do my best to get you this job!!!