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Server Support / Infrastructure Support Engineer

Employer
Manpower Ireland
Location
Dublin
Salary
EUR41000 - EUR41600 per annum
Closing date
5 Apr 2018

View more

Sector
IT
Job Type
Contract
Hours
Full-time
Become a part of a best-in-class data center support team, responsible for the deployment and technical support of HP servers and converged systems in a Global Data center environment. This role covers everything from the physical delivery and deployment of the equipment / installation services, quality assurance testing, maintenance and ongoing technical support services.



The focus of the role will be to:

Support a large data center with 30,000 ProLiant servers:

- Deployment HP Servers, bootstrap testing to a high tolerance,
- Technical support of the customer data center environment
- Management of cases through to completion on both HP and Customer call management systems to customer SLA's
- Management of the logistics
- Working with mobile systems engineering team to ensure total support capability
- Manage escalations, communicate proficiently with your team members and resolve issues


The finer details:

You will be working for a large multinational IT company, who are at the forefront of providing hardware components as well as software and related services to its consumers.

You will mainly do onsite support in the grange castle data center while occasional supporting 2 other data centers placed in Dublin. As a Server Engineer you will be offered a 5-month contract with a salary of €41,000 (daily rate of €160).



The Ideal Team Member:

The Ideal team member is passionate about working with servers and loves to work hands on with hardware. Furthermore, you will possess strong troubleshooting skills, ability to manage escalations, and communicate proficiently. To be successful in the role you will need to have a strong knowledge of servers together with experience troubleshooting, installing, maintaining and testing any kind of IT hardware. It would be an advantage if you have knowledge of HP server and blade platforms.



Don't Delay, we are hiring as we go, send your CV to apply, or call 016455214 to discuss the role.

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