Customer Service Co-Ordinator
Emma and Andrea are looking for a Customer Service Co-ordinator to join the highly dedicated and motivated team who work together in order to achieve a high level of excellence.
Our client specialises in providing businesses with powder coatings within the UK & Ireland.
Located in Felling - Gateshead
Salary range up to £8.00 to £10.00 per hour
Monday to Friday 8.30am to 4.30pm
The successful candidate will be required to cover the following duties:
- Build up a good rapport with new and key account customers whilst developing selling skills.
- Sales order processing / arranging deliveries.
- Follow up all sales leads with personal call and literature.
- Follow up all customers enquires from incoming calls which may from potential new accounts or sales.
- Ensure that paperwork is correctly completed and filed.
- General Filing.
- Ensure that any daily post is processed and sent.
- Ensure that work is completed in an efficient and accurate manner.
- Ensure that all health and safety, ISO and 5's procedures are followed in relation to the office area and ensure that a high level of housekeeping is kept at all times.
- Personal Specifications
- Experience in administrative based position
- Knowledge of Microsoft Office packages
- Have excellent negotiation, judgement, communication, & interpersonal skills with the ability to listen.
- Ambitious and strive to continuously achieve high performance levels to ensure things happen.
- Ability to deal with all levels of personnel both internal and external to the business in a confidential manner.
- Able to maximise time by careful organisation and planning.
- Provide leadership to others through setting a good example and sharing knowledge and skills.
- Able to handle multiple projects / tasks and workloads in a constructive manner.
- Excellent attention to detail is a must.
- Accessible via public transport / Onsite Parking and on site facilities
- 33 days holidays a year (including Bank Holidays)
- Manpower Discount offer - AA, Virgin Day experience's, Vauxhall and Merlin Entertainment group
Please contact Emma or Andrea on 0191 2320012 or 07483 338100