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Customer Service Installation Coordinator

Employer
Undisclosed Company
Location
Tadcaster, North Yorkshire
Salary
£17500 - £20500 per annum + £17.5k basic + bonus
Closing date
26 Apr 2018

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Customer Service Installation Coordinator, Tadcaster

£17,542 basic, £20,520 OTE

Inclusive of pensionable salary, and an expected £2,978 p.a. discretionary incentive paid quarterly (subject to Company performance against targets).

Hours of Work: 35 hours per week covering from 9am to 5pm

An opportunity has arisen within the Customer Service Department for a CSC Installation Coordinator on a permanent basis.

As a successful applicant for this role, you will be responsible for coordinating all Installation activity for beer dispense equipment in your specific geographical area. You will receive telephone, email and website requests for installation and removal work from customers, create accurate bar plans and provide quotes. You will track and allocate work using all your energies to balance the workload between ensuring that internal Technician resources are utilised along with maintaining additional resources provided through external Service Providers (contractors).

You will be confident communicating with all customers, from sales management, Service Providers, Retailers and Technicians. You will be able to demonstrate a determination to achieve objectives and overcome complex problems. While you will be organised and self-motivated, being able to plan and work independently, team working is essential and being a strong team player is a pre-requisite of the role. You will be happy to assist and support colleagues around you and juggle your priorities to achieve team goals as well as personal ones. An understanding of the licensed trade would be a distinct advantage but not essential.

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