Electrical Technician/Engineer - Heathrow - £38,382-£40,398

ELECTRICAL TECHNICIANS - ENGINEERING
HEATHROW AIRPORT -
BASIC SALARY - £31,985.21 - £33,665.75 + SHIFT ALLOWANCE - £6,397.04 - £6,733.15 PER YEAR + OVERTIME
12 HOUR SHIFT PATTERNS - 4 ON 4 OFF - 42 AVERAGE HOURS PER WEEK

The ideal candidate will hold an NVQ Level 3 in Electrical Engineering and The roles will also involve electrical installations. The candidate will also be expected to have 2491 Inspection & Testing as well as their 17th edition qualifications.

MAIN PURPOSE OF ROLE

• Responsible for ensuring the baggage system is operational and ready to receive baggage product at the start of the operational day.
• Responsible to attending and maintaining the baggage equipment.
• Responsible for responding to faults around the baggage system.

KEY DUTIES AND RESPONSIBILITIES

• To ensure full team compliance with HAL Regulations
• Apply technical acumen/ competence when rectifying planned or reactive faults on the baggage system
• To work with Duty Engineering Managers (DE) during the operational day to provide system support
• To provide comprehensive updates to Baggage Control Room (BCCR) from field
• To ensure the team meets all relevant KPIs and SLAs
• To ensure 100% compliance with statutory training requirements
• To ensure a high level of communications is established and maintained with all employees
• To ensure all company equipment is kept in good working order and any loss or damage reported immediately
• To identify and deliver continuous improvement initiatives
• To promote the highest levels of professionalism and image in our customer service environment
• To ensure the standards of housekeeping and presentation match the quality requirements of my client and our customers
• To operate an injury and incident free operation by reporting any area of concern around the baggage system
• Generate initiatives to improve operational control and overall performance
• To commit to the concept of constant improvement in our procedures, protocols and operation technique
• Protect the information assets of the Company and comply with the Company's Information Assurance policies and procedures at all times
• In accordance with our certification to the standards ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007, and each employee will comply with and contribute to the effective implementation of the current Company's Airports Division:
• Health and Safety Policy
• Quality Policy
• Environmental Policy

• To work within established Company policies and procedures
• Promote company values and standards and exhibit appropriate behaviour in accordance with Company ethos
• Use talent and ability to encourage achievement and continuous improvement
• To demonstrate safety, integrity & commitment at all times
• Maintain excellent levels of communication throughout the team and the wider business
• To carry out any other duties as and when necessary to meet the varying demands of the business and satisfy customer needs

COMPENTENCIES

• Build great relationships based on trust - Be easy to do business with, support each other - work towards a common goal, tell it as it is - give honest feedback
• Never compromise on Health and Safety - Ensure everyone goes home safe every day - Challenge unsafe behaviour, update and improve our practices, constantly
• Respect people and value their diversity - Treat everyone with courtesy and thoughtfulness - Be fair with people at all times, listen to others' point of view
• Thrive on complexity - Be a problem solver , strive to make the complex simple, keep a cool head in a crisis
• Trust our people to deliver - Give people the authority to do the job, respect colleagues expertise, create an environment where everyone can excel
• Challenge ourselves and each other - Inspire colleagues to do their best , always look for better ways to do things , embrace opportunities to learn
• Safeguard customers' reputations - Pull out all the stops, achieve positive outcomes for each other, take ownership and responsibility
• Always strive to deliver - Be flexible when it counts, be agile and responsive to changing needs, deliver to the highest standards, wherever and whenever

SKILLS

Essential

• Safety conscious
• Performance driven
• Cool under pressure
• Excellent communicator
• Builds rapport
• Team player
• Networks
• Possesses a can do attitude
• Performance driven
• Cost conscious
• Sound PC knowledge
• Knowledge of information systems
• Eligible to obtain a valid Airside Pass

Desirable

• Airport knowledge

Qualifications

• Recognised Electrical Qualification NVQ level 3 or equivalent
• IET 17th Edition wiring regulations