Regional Service Engineer - South East

Position Regional Service Engineer - South East Region
Salary £26,728
Location Based in Iver Depot

My client is a leading specialist in modular spaces and is looking to recruit a Regional Service Engineer for the South East areas.

PURPOSE
To support the Support Services Division. Delivering Customer Service Excellence and being a team member of remote Field Service Engineers.
Working as part of the field team to provide a dedicated service of asset repair and maintenance together with installation and dismantle of site cabins.
Strong diagnosis and efficient repair of cabins and internal equipment.

Reporting structure
Reporting to the Regional Service Manager.
However, the relationship and rapport with members of the Support Service team and end customers is crucial to assist in the aspiration of 100% customer service satisfaction.

Main responsabilities
* Key Duties:
o Visiting customer sites to repair faulty cabin equipment
o Installations and dismantle of hire units and associated equipment
o Quick and accurate diagnosis of fault
o Good spares inventory management
o Asking relevant questions to determine the precise fault / issue to complete the job first time.
o Liaising with customers / manager / peers / contractors to ensure site work is completed timely and efficiently
o Effective repair of hire units and its equipment which may require multi-trade skills capability
o Completing PDA / paperwork thoroughly and accurately
o Comply with and embrace the Health & Safety culture and policies
o Understand and comply with all relevant Company rules, agreements, policies, procedures and with all relevant legislative requirements and codes of practice.
o Act in a professional manner, ensure good working relationships are maintained and promote a good image of the Company at all times.
o Be aware that the Company operates a Quality Assurance system BS EN ISO 9001 and adhere to the respective procedures.


Job experience & skills requirements
Personal Characteristics
* High level of drive, energy and initiative; entrepreneurial, proactive, focused, tenacious and committed, with high standards and achievement orientation
* Desire to lead, influence and coach others
* Good team player
* Strong work ethic; self starter; results orientated
* Good ability to plan and anticipate
* Good communication and relationship building skills
* Ability to work in an operational/functional matrix organisation
* must be methodical and organised, and work to high quality standards both as part of a team, and when working individually
Work Experience
* A blue skilled worker CSCS card holder would be highly advantageous
* Technical understanding of hire equipment preferred but not essential
* Good health and safety awareness
* Manual handling and working at height is preferable although training can be given
* Ideally basic/intermediate general construction/maintenance skills preferable but not essential
Other Considerations:
* Full driving license as travelling is essential throughout the region.
* Flexibility in working hours is required as may need to start earlier and finish later than normal on occasions.