Call Centre Operative
- Employer
- Undisclosed Company
- Location
- Essex, Chelmsford
- Salary
- £8.20 - £9.50 per hour
- Closing date
- 2 May 2018
View more
- Sector
- Customer Service and Call Centre
- Job Type
- Temporary
- Hours
- Full-time
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This role will involve dealing with customer queries and primarily inbound calls. The ideal candidate will be able to deliver exceptional customer service whilst working in a fast paced environment ensuring that all queries are dealt with quickly and efficiently.
Full time and part time roles available Monday to Friday.
Key Responsibilities
- To assist in answering all calls promptly and courteously using the correct company greeting.
- To ensure polite, efficient and appropriate communication exists at all times.
- To deal with customers, clients, and colleagues in a professional and courteous manner.
Requirements for this role include;
- PC literate
- Exhibits positive behaviour and attitude.
- Excellent verbal and written communication skills including rapport building.
- Excellent communication and interpersonal skills.
- Able to deal with confrontational situations with professionalism and confidence.
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