Account Executives x 3

Account Executive, Houghton le Spring - £18k

Purpose

This is a development role where you will ultimately manage and develop existing and new relationships within a set customer base. Promoting products and services and expanding the commercial value of the accounts. Initially you will learn the business, clients and use cases by supporting our clients managing event delivery and working alongside our Account Managers.

Accountabilities

• Deliver Managed Services (online events) with support from our world class event delivery team
• Review events with Managed Account clients
• Develop mutually beneficial business relationships with existing customers.
• Become a champion on the client's product, focusing on the values and benefits of the service along with the technicalities behind it, to successfully introduce and close potentially complex sales.
• Assist Managed clients with every day Platform support
• Continuously maintain a strong awareness of the virtual events industry (developments, competing products and competitor organisations), using this to become a reputable leading knowledge expert within a growing industry.
• Proactively generate profitable prospects within new departments and selling new services into existing relationships
• Build strong business relationships with your client base in order to encourage and enable a longstanding business development opportunity.
• Competently record activity (leads, updates, progress etc.) through a CRM, such as
• Salesforce, in order to maintain a structured and organised approach to your workload.

Requirements:

• Proven ability to learn
• Sound understanding of, or background in, technology
• Experience working to tight deadlines and under pressure
• Able to easily build new client relations in a professional environment

Person Specification:

• A self-motivated, proactive individual focused on customer service
• Relationship builder that can inspire customers
• Holds excellent and confident interpersonal and presentation skills with the ability portray a strong professional image.
• Team Player