Technical Customer Service Associate

The Company:

Bosch Rexroth is one of the leading specialists in drive and control technologies. The company supplies tailored solutions for driving, controlling and moving and supports mechanical and plant engineering efforts around the world with its cutting-edge technology and unique industry knowledge

The Role:

* Handling inbound calls (order and technical).
* Providing professional accomplished communication to a wide range of customers.
* Advising on price and availability of parts.
* Order processing.
* Order progressing.



Your profile:


* Able to remain calm under pressure and maintain professional standards
* Able to grasp technical language and follow processes
* A team player but with the ability to act independently
* Committed to delivering exceptional service
* Excellent verbal and written communication skills
* Experience of using CRM tools/software
* Good PC Skills
* Committed and punctual

Benefits:

* Performance Bonus
* Subsidised parking
* Free Fruit, Tea/Coffee
* 33 days annual leave (inc. Public holidays)