Collection Specialist - DUTCH SPEAKERS

As a Collections Agent, you will engage with customers performing a range of collection duties including providing guidance and education to customers. The telephony system will be primarily dialer focused! AMAZING GROWING POSSIBILITIES.



Responsibilities:

- Reach out to customers via automated Dialer system and email transmission to negotiate payment solutions for their accounts with the aim to bring those back into good standing
- Construct individually tailored solutions while being in compliance with all local laws and regulations regarding Collections and Debt recovery.
- Maintain and promote a positive attitude while meeting production and quality goals.
- Display initiative to take on additional responsibilities geared towards professional growth and development.
- Participating in the PayPal Collections Quality assessment program, including Self Assessment and Effectiveness testing and monitoring

Our client is a purpose-driven company whose beliefs are the foundation for how they conduct business every day. They hold themselves to their One Team Behaviors which demands that they hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by their business with dignity and respect.