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Italian Speaking Customer Care Professional

Employer
American Express
Location
Brighton, East Sussex
Salary
Up to £9.89 per hour
Closing date
24 May 2018

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Job Details

Responsibilities for the New Accounts role include:

- Working in a flexible work environment

- Responsibility for upholding the Data Protection and Privacy Act for Customers

- Responsible for updating systems accurately and efficiently

- Delivering excellent customer service over the phone

- Processing administrative tasks for pending applications

- There may be the opportunity to expand your knowledge and also support different markets

Please note that no formal customer training or financial background is needed for this role, as we offer a comprehensive training as part of your on-boarding.

Required skills:

- Fluent in English, plus one of the following languages: Italian, Nordic or German

- High degree of accuracy and ability to multitask effectively

- Proven ability to deliver a high productivity and quality work under minimum supervision

- Ability to listen and connect to customers during outbound call conversations

- Advanced computer / keyboarding skills - Microsoft Office suite knowledge an advantage

Company

From high employee satisfaction ratings to their many workplace awards, American Express is consistently recognised as a great place to work by people around the world.

For more than 160 years, American Express has built a business based on trust and reliability, and has earned a reputation for delivering world-class service and business success.

With flexibility, personal recognition, teamwork, reinvention, challenges and integrity at the heart of what you do, you’ll continue to deliver this best-in-class service, every day.

American Express has never been afraid to explore new possibilities. They’re striving to exceed expectations; they’re embracing the changing marketplace. Extraordinary people work for American Express - and this is your chance to be part of it.

Company info
Location
Head Office
Amex House
Edward Street
Brighton
BN88 1AH
GB

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