Telesales - Account Manager
- Employer
- AkzoNobel
- Location
- Slough, Berkshire
- Salary
- £12.00 - £15.00 per hour
- Closing date
- 24 May 2018
View more
- Sector
- Customer Service and Call Centre
- Job Type
- Temporary
- Hours
- Full-time
Job Details
Account Manager
ASAP Start
6-9 Months
Salary: 12 - £15 phr
Account Manager required for our client on a 6-9 month contract. Our client the leading global paints company, home to world class products , who operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods.
The role requirements are to develop strong customer relationships with customers, maximising sales
value for in order to meet or exceed sales and productivity targets. Develop relationships with ledger customers that deliver incremental sales for the business. Take ownership of queries o ensure resolution on behalf of the
customer within agreed timelines. Keep up to date with current promotions and use to win business. Manage cash collection across the edgers and maintain good working relationships with all internal customers and build positive relationships with field sales and commercial operations. Gather and record information for CRM purposes in accordance to business rules.Complete all questionnaires within agreed format and time frames reporting any recommendations for improvement to scripts.
Demonstrate high levels of either achievement in Telephone Account Management in a B2B environment, Campaign Management or demonstrate knowledge of customer products and markets.
Commercial. Communication, Computer Literate (MS Office intermediate) Customer liaison, Handling objections, Influencing, Interpersonal, Negotiating, Numeracy, Team Working/building, Telephone, Time Managment skills.
GCSE Maths & English or equivalent grade C or above equivalent NVQ
Company
This is your chance to join AkzoNobel - a leading global paints and coatings company and a major producer of specialty chemicals.
Home to well-known brands such as Dulux, Sikkens, International, Interpon and Eka; AkzoNobel supplies industries and consumers worldwide with innovative products and sustainable technologies that are designed to meet the growing demands of our fast-changing planet.
Headquartered in Amsterdam, over 47,000 people work for AkzoNobel across 80 countries worldwide – and this is your chance to join them. Take a look at the roles we're currently recruiting for on their behalf below.
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