Customer Service Advisor - Part Or Full Time (Temporary)

Temporary - 6 Months - Full Or Part Time available.

Start date: 20th August 2018

Shifts: Fixed shifts, Full Time = 37.5 Hours 5 Days Over 7. Flexible hours between 0800-21.00.

Part Time = 25 hours per week over 5 days including a Saturday or Sunday shift (working hours between 15:00pm - 21:00pm)

ManpowerGroup Solutions are working with NewDay to recruit a number of temporary Customer Service Associates.

Who are NewDay?

Our colleagues say that we are a progressive and rewarding organisation that believes in building strong team spirit. We also happen to be one of the UK's fastest growing companies working with many leading brands including Debenhams, Topshop, Topman, House of Fraser, Laura Ashley, Burton, and Miss Selfridge, Tui and Amazon - we provide a range of financial services on their behalf.

What will I be doing?

An excellent listener, you will work within our customer services team answering customer queries. You will take inbound calls to speak to our customers always ensuring a first class service is provided. If you are passionate about delivering great customer service then NewDay is the employer for you. New to this type of work, don't worry as full training and support will be provided when you join us a Customer Services Associate.

And the benefits?

As a ManpowerGroup Solutions employee, you will be receive 23 days paid holiday (pro - rata) plus bank holidays and over 1100 online training courses. NewDay also offer a subsidised bus service to and from Leeds City Centre, free onsite parking and fantastic training to make sure you are fully confident in your new role. Please be aware that the training course will run for 5 weeks. This will be a part time course Monday - Friday - 16:00pm - 21:00pm. Successful applicants must be available to attend the full duration of this course. You will of course be paid for every hour in training. You will then start your allocated shift pattern after this training period.

What shifts are available?

If you are successful in your application you will be allocated a set shift pattern which will be 25 hours per week. These shift patterns will be made up 5 of out of 7 and will include at least 1 weekend shift - please make sure you would be available to work a Saturday or Sunday shift.

All applicants must pass a Credit Check and a Criminal Record Check.