Sales Advisor - Call Centre

Sales Advisor - Call Centre

Newcastle
Permanent, Full-time

£16,600 per annum base (£22,000 per annum total average reward including incentives, free Sky Q, phone & broadband and a multitude of Sky perks)

As a Customer Sales Advisor in our Newcastle Call Centre, you'll connect our customers with a world of entertainment. You'll take calls from potential customers who are looking to set up a new subscription for one of our industry-leading products, as well as existing customers looking to upgrade. All in all, we want to help you to provide premium entertainment products to the right customers, in the right way.

Who we're looking for…

You don't need to be an experienced sales professional, but you'll definitely need to bring great customer service skills, ambition, plus a real passion to sell. Most importantly, you'll show a real commitment to doing the very best for our customers.

We'll be there every step of the way

We invest in our people to make sure they excel in their roles and are able to progress their career with us. Your first four weeks will be spent learning the ropes during our comprehensive induction training. From here you'll graduate to our "Academy", applying what you've learnt with the support of a "buddy" when speaking to customers. In addition to this, you'll receive on-going training plus opportunities to develop your management skills and even official accreditation by the Institute of Customer Service.

And the perks?

To help you have better conversations with our customers and understand our products inside out you'll receive free Sky Q, phone and broadband to enjoy in your spare time. And, because we know life isn't just about working, you'll receive 30 days annual leave (plus three bank holidays), private health and dental care and a wide range of high street discounts too.

Getting here is easy, with the St James' metro stop right outside. If you want to venture further than our subsidized canteen for a bit to eat, there are plenty of shops and restaurants and even a gym right on our doorstep. There's always a friendly game of table tennis or pool going on if that's your thing, if not, there are plenty of chill out areas where you can take a break.

Interested?

Then we'd love to hear from you. Just click on the 'Apply' button below, fill-in a few boxes, and we'll be in touch soon.

It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.

We're part of Europe's leading entertainment with over 23 million customers across seven countries, we make life easier by entertaining and connecting people. It's a genuine team effort. That's why we want talented people, like you, to join us and help make the future happen.

If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.

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