Junior Account Manager

Exciting opportunity to join a successful team working within a Manufacturing company as a Junior Account Manager. The key responsibilities are to support two account managers with current and potential accounts, you will then have the opportunity to develop into managing your own accounts.

JOB PURPOSE

As a Junior Account Manager you will be responsible for a number of accounts and be a key person in charge of account budgets and administration. The job will require you to assist with providing exceptional customer service to key retail and catalogue accounts, to develop an understanding of the business requirements of the customer and manage their expectations whilst growing the account turnover.

RESPONSIBILITIES

• Customer relationship management
• Process orders as required with accuracy and speed
• Maximise order book fulfilment by liaising with Supply Chain and Warehouse
• Be proactive and offer alternative products for out of stock items
• Develop good working relationships with internal departments ensuring issues are addressed in the proper manner and avoiding a "blame" culture
• Ad-hoc administrative tasks
• Maximise all sales opportunities from inbound / outbound calls
• Learn and understand the product range in order to promote new products, up-sell and cross sell
• Work to achieve agreed sales and growth targets
• Attend all training sessions in order to develop knowledge, sales techniques and skills

SKILLS & COMPETENCIES

• Professional attitude at all times
• Work accurately
• Use training and instructions provided in order to work independently
• Be a team player
• Be proactive
• Commercially aware
• Working to deadlines and targets
• Ability to multitask
• Communicate professionally both in written and verbal form ensuring information is passed on concisely and effective
• Be computer literate (Microsoft Outlook, Word, PowerPoint and Excel)

This position would suit someone who is looking for a company where they can build a long and successful career. Most people who join the company will learn and progress through their career. The company are looking to recruit the type of person wanting to stay for a long term career. Perhaps you have business development experience or a customer service background, with the right attitude to learn and develop or you are already in the same type of position looking for a new company to invest in. The salary for the position is £18,000-£23,000 dependant on experience. This is a Monday to Friday position with excellent benefits, including 25 days holiday, discount scheme a great working environment and training and development opportunities throughout your career.