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Administrator / Customer Service (11am until 19.00pm)

Employer
Parcelforce
Location
Bamber Bridge, Lancashire
Salary
£8.20 - £11.11 per hour
Closing date
24 Jul 2018

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Job Details

As an Administrator/Customer Service you will be responsible for all operational activities in the Admin department including the following:

Managing and dealing with customer enquiries over the telephone.
Completing customer enquiry messages and re-deliveries through in house messaging system
Data inputting.

Any other required needs regarding Customer Service requirements.

Key competencies:

Good communication skills both oral and written
Ability to deal with customer issues in a professional manner
Excellent organisational and prioritising skills
Good IT Skills

You will need good interpersonal skills to be able to work with all members of the admin team as well as reporting up the management chain. Must be a strong team player with commitment and flexibility to operational requirements

Full training on internal processes , support and mentoring will be provided in house

Pay rate will be £8.20 rising to £11.11 after 12 weeks continuous working.

Working hours are 11:00 am to 19:00 Monday to Friday. You must be fully flexible Saturday working may be required on an ad-hoc basis.

If you are interested, would pass a DBS check and can provide full five year history please apply. You can also email your CV and put Admin CSP in the subject box

Company

They’re part of the Royal Mail Group, and provide a wide range of delivery services for both businesses and consumers.

Parcelforce are prepared to go the extra mile for their customers, and put the effort in to make sure their services are the best they can possibly be. To do that, they need the best people on board.

At Manpower, we’re proud to be one of their authorised preferred suppliers. We recruit for temporary, temp-to-perm and fixed term contracts, across a range of roles – including 3.5t and 7.5t Multi-Drop Drivers, Parcel Sorter and Loaders, Administrators, and Customer Service Advisors. Take a look below for the roles we’re currently recruiting for on their behalf.

Company info
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Parcelforce

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