Service Advisors
- Employer
- BMW Group Retail Careers
- Location
- Nottingham, Nottinghamshire
- Salary
- Competitive
- Closing date
- 20 Aug 2018
View more
- Sector
- Automotive
- Job Type
- Permanent
- Hours
- Full-time
Job Details
Salary: Competitive plus benefits and bonus
Full-time
Can you deliver the kind of outstanding service that sets the BMW brand apart?
About us
The Sytner Group currently represent over 21 of the world's most desirable vehicle brands, in over 140 dealerships across the UK. We are immensely proud to have been voted 1st in the 'Sunday Times Best Big Companies to work for' by our employees and have been in the Top 5 for the last 8 years!
We are just as passionate about our people as we are about our cars and we will keep you a step ahead with the support of an experienced team and training at the state-of-the-art BMW Group Academy.
The role
Sytner Nottingham BMW is currently recruiting Service Advisors. You’ll be the link between our customers and the workshop. From welcoming customers, you’ll ensure their smooth journey, from agreeing service or understanding repair requirements to booking in work and presenting the completed job. Along the way, you’ll organise test drives for our Technicians, liaise with our parts team, suggest additional products and services to the customer, and make sure all invoicing is shipshape. It’s all about giving BMW customers peace of mind.
The profile
We’re looking for previous experience within a customer facing role, with the ideal applicant having experience as a Service Advisor within the automotive industry. Switched on and passionate about automotive, you’ll be someone who can quickly get to grips with processes, BMW products and services.
Rewards
We will also recognise and reward your hard work, loyalty and achievements with excellent rewards. On top of your competitive salary and very achievable bonus scheme, you can also expect workshops which are safe, friendly, clean and which are equipped with state-of-the-art equipment and tooling; together with a subsidised Manufacturer Car Purchase Scheme available to both you and your family and, of course, being part of the largest luxury motor group offers unrivalled career opportunities for progression.
We are proud of our work environments, with our 'one team' culture and always encourage our employees to celebrate success and have fun!
Company
When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.
We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.
If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.
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