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Customer Service Advisor

Employer
Undisclosed Company
Location
Nottinghamshire, Beeston
Salary
£7.87 - £8.50 per hour
Closing date
18 Aug 2018

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Manpower is recruiting a Customer Service Representative for their client based in Nottingham to start ASAP. This opportunity is a temporary role with a view to lead permanent for the right candidate. As a Customer Service Representative you will be the face and voice of the business providing excellent customer experiences each and every day. Job Role: * You will be able to provide customers with a friendly and professional first line support in accordance to our client telephone policy, providing accurate information and solutions based on customer's needs and requirements. * You will ensure all necessary information and data is accurately entered and recorded into the client systems. * You will have the ability to remain composed in difficult situations with customers whilst making sound decisions. Training will be provided by our client and the successful candidate will have the following competencies: *High level of customer service ability over the telephone in a confident and professional manner *Excellent written and verbal communication skills (Fluent English speaking) *Superb negotiating skills *To function efficiently and effectively in stressful situations whilst having empathy and patience towards customer needs *Accuracy and attention to detail *Good organisation skills *Positive, self-motivated and able to work on own initiative *Ability to work in a team environment *To comply with our client business principles: Open, Honest and Transparent, treating everyone fairly and with respect. Working up to 5 days a week, Monday to Friday between 8.00am and 7.00pm and 8:45am - 05:00pm Saturday and Sunday. If you feel you have the right skills then please get on contact today with Hannah on or 0115 9599513

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