Customer Service Advisor - Finance Experience - Slough

CUSTOMER SERVICE ADVISOR

£20,400 PER ANNUM

SLOUGH - TEMP TO PERM

SHIFT PATTERNS - OPEN FROM 08:00 AM - 20:00 PM - 7 DAYS A WEEK

ROTA BASIS WEEKEND WORK - SATURDAY 09:00 AM - 17:00 PM & SUNDAY 10:00 AM - 16:00 PM

Brief Overview

An exciting opportunity has arisen for a Customer Service Advisor to join my clients team based in Slough. My client are a leading international service provider who help to support many well known brands within the Automotive, Telecommunications, Retail and Beauty industries. This role is working on behalf of a well known prestigious automobile company and will entail responding to customers enquiries and queries.

About the role

My client recognises that customer service is the mission of their staff - they are talented individuals who can clearly communicate with callers and provide assistance that produces customer satisfaction. You will be representing a leading international automobile company whose global success has been driven by its well-recognised brand and close links with its customers.

Additional Information

We're always on the lookout for talent at my client. We are looking for proud, passionate and pioneering people to work within our new Contact Centre for an exciting blue chip client. Located in a high quality office space in Slough Berkshire.

We pride ourselves on providing exceptional customer support. Our staff are talented individuals who engage effectively with callers and are passionate about providing first-class assistance leading to complete customer satisfaction.

Our approach to people is shaped by our culture of partnership, entrepreneurship and creativity. You'll contribute to your team's success by bringing to life our ethos of providing excellent customer advice through the delivery of amazing service and with on-going training, we'll help you to develop and grow.

During your career with us, we want you to discover something new about your work continually and yourself, grow professionally and develop lasting and meaningful relationships with colleagues and clients.

What You'll Need

• Have a strong interest in the customer service industry
• Enjoy being part of a team but still have the drive to work on your own initiative.
• Experience of communicating with a high volume of customers to deliver an outstanding service
• Strong Analytical skills

What We Can Offer You

• Competitive salary of £18,360
• Excellent on the job training and on-going core skills development
• Access to company pension scheme (After qualifying period)
• Perkz; exclusive staff discounts at holiday, leisure & other retailers, including; Costa, Vue & more.

We work 40 Hours a week:-Our shift patterns vary however our current office opening hours:

• Monday to Friday are 8:00am - 8:00pm (Between these hours)
• Saturday 9:00am - 5:00pm. (rota Basis)
• Sunday 10.00am till 4pm (rota Basis)

For more information on this role please contact me on 01895 205493 or email me at Jamie.Rogan @ manpower .co .uk