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Customer Service Administrator

Employer
Undisclosed Company
Location
Wakefield, West Yorkshire
Salary
Up to £9.10 per hour
Closing date
29 Aug 2018

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I am currently recruiting for a Customer Service Administrator for our client based in Wakefield, this is a full time role paying £9.10 per hour which increases to £10.20ph after 12 weeks.

The role provides service and support to all our client's customers and requires a high standard of customer experience to successfully manage various types/ levels of enquires.

What the role entails:

  • To Handle all customer interactions with care - delivering a first class customer experience at all times
  • Providing an excellent quality to our customers ensuring that all necessary actions taken to fully satisfy their requirements
  • To work as part of a highly motivated customer service team, dealing with calls from customers in order to answer enquires, resolve problems and deal with complains
  • Input data quickly and accurately on various systems
  • Achieve customer service targets
  • What you will bring to the role?

  • Excellent communications skills
  • Previous experience of working in a customer service role
  • Working experience of IT systems
  • Excellent telephone manner and telephone experience
  • Data inputting experience
  • Interested or would like further information? Please apply online today!

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