Administrator - Wakefield
- Employer
- Undisclosed Company
- Location
- Wakefield, West Yorkshire
- Salary
- Up to £9.10 per hour
- Closing date
- 2 Oct 2018
View more
- Sector
- Customer Service and Call Centre
- Job Type
- Temporary
- Hours
- Full-time
I am currently recruiting for a Customer Service Administrator for our client based in Wakefield; this is a full time role paying £9.10 per hour which increases to £10.20ph after 12 weeks.
Monday - Friday working hours, weekend overtime available paid at an enhanced rate.
The location is 5 min from train station
The role provides service and support to all our client's customers and requires a high standard of customer experience to successfully manage various types/ levels of enquires. Administration and back office experience is essential for this position also.
What the role entails:
- To Handle all customer interactions with care - delivering a first class customer experience at all times
- Providing an excellent quality to our customers ensuring that all necessary actions taken to fully satisfy their requirements
- To work as part of a highly motivated customer service team, dealing with calls from customers in order to answer enquires, resolve problems and deal with complains
- Input data quickly and accurately on various systems
- Achieve customer service targets
What you will bring to the role?
- Excellent communications skills
- Previous experience of working in a customer service role
- Working experience of IT systems
- Excellent telephone manner and telephone experience
- Data inputting experience
Interested or would like further information? Please apply online today!
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