Credit Controller / Debt Recovery
- Employer
- Undisclosed Company
- Location
- West Midlands, Coventry
- Salary
- Up to £11.65 per hour
- Closing date
- 17 Oct 2018
View more
- Sector
- Customer Service and Call Centre
- Job Type
- Permanent
- Hours
- Full-time
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Our client a leading utility company in the UK is currently looking for a credit controller to join their expanding team in at the Coventry site. In this role you will be responsible for calling business customers in an attempt to recover any outstanding debt. This can be for varying amounts. You will also assist them in managing their debt.
Location: Westwood Business Park, Coventry, CV4 8LG
Hours: Monday to Friday 8:30 - 17:00
Pay rate: £11.65 per hour
Contract Length: project work due to end on 31st December 2018
Key responsibilities:
- Consulting with customers and other consultants/internal departments.
- Actively contribute towards reducing customer debt and minimising exposure to risk.
- Responsible for ensuring that receipted cash is allocated to your portfolio of accounts.
- Developing your communication skills; led through tone of voice including face to face, written and oral communication with high profile customers e.g. CEO, FD etc.
Key Skills required:
- Previous experience within customer service environment
- Show an ability to work under pressure to meet challenging targets/strict deadlines
- Strive for continuous improvement.
- Ability to understand complex issues and work to a resolution
- Previous experience of working in the Utilities industry is desirable
- Strong interpersonal and influencing skills - persuasive, assertive and flexible
- Passion for customer service
If this sounds like the role for you please apply today!!
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