Customer Service Adviser
- Employer
- Undisclosed Company
- Location
- Slough, Berkshire
- Salary
- Up to £12.33 per hour
- Closing date
- 2 Oct 2018
View more
- Sector
- Customer Service and Call Centre
- Job Type
- Temporary
- Hours
- Full-time
Customer Service - Technical Advice
£12.33ph
6 Months
Slough
ASAP
Key experience/skills required
Strong customer service telephone experience
Complaint handling
Working under pressure
Organising
Team player
Administration experience
GCSE's in Maths and English or equivalent - grade C or above / equivalent NVQ
Microsoft office
You will be joining our national client providing all round customer service.
Key duties
Customer service over the phone, in writing (letters and emails)
Handling social media platform
Promoting websites to customers to increase web usage
Building great rapport with internal and external customers
Handling customer complaints effectively
Achieving the call answering performance and abandoned calls targets
Accurately record all data on CRM database
Assisting colleagues with day to day administration tasks
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