Server Engineer
- Employer
- Undisclosed Company
- Location
- Leicestershire, Leicester
- Salary
- Up to £24900 per annum + 25 AL Days / 8 BH Days. Vehicle Provided
- Closing date
- 2 Nov 2018
View more
- Sector
- Engineering
- Job Type
- Permanent
- Hours
- Full-time
High Availability Engineer
Start Date: ASAP
Location: Midlands (Leicester ideal)
Contract: Full time ongoing contract
Salary: £24,900
Other: Vehicle supplied and all tools equipment provided. A Full UK driving licence is required.
25 days holiday p.a. plus public holiday's
The successful candidate will need five years Employment /Academic history and will be Credit and CRB checked.
Hours: Basic hours of work will be 40 hours per week between Monday to Sunday, plus night shift, evening/weekend cover as per rota
Based in the Midlands you will be working in a large Enterprise Territory taking field calls to maintain and support Enterprise hardware on large enterprise accounts.
Purpose
Resolve clients' questions or problems and technical troubleshooting on a range of multivendor systems.
Serve as primary support liaison between company and customer.
Performs installs, moves, adds and changes as required
Takes responsibility for additional follow-up, testing and troubleshooting services or problem escalation
Profile
Good problem solving skills required with an Electronic / Mechanical or Electrical background
Ability to work as part of a team as well as independently
Maintains a high degree of professionalism in actions
Ensures a high level of customer satisfaction throughout the service delivery transaction
Flexible approach in out of hours/shift working
Standard hours per week are 40hrs mon-Sun - Various shifts to be covered on rota - including evening/nights/weekends
Skills
Preferably has knowledge of some Enterprise products or equivalent multi-vendor systems, laptop repair and other transferable skills considered.
- zSeries, pSeries, iSeries, xSeries
- Tape and Disk Storage products, thus allowing responding to and troubleshooting technical service hardware repair requests, on enterprise-level servers. Also, have knowledge on multi-vendor products would be an advantage:
- Enterprise Server and Storage products,
- DWDM, Cisco Network Products, NetApp products.
- Lenovo Laptops
To further your career at a global IT services company within High Availability systems. Apply here today.
Please note, you will need five years employment and/or academic history and will be Credit and CRB checked.
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