Product Genius
- Employer
- BMW Group Retail Careers
- Location
- Hertfordshire, Watford
- Salary
- Up to £20000 per annum
- Closing date
- 8 Nov 2018
View more
- Sector
- Automotive
- Job Type
- Permanent
- Hours
- Full-time
Job Details
Salary: £20,000 per annum
Full-time
You don't need automotive experience to deliver exceptional customer experiences at BMW. Just plenty of personality and a true passion for our cars.
BMW Group Retail
Working in BMW Group Retail feels different to other careers - in or outside the automotive world. There's the passion our team have for the Group's world-famous brands. The collective pride in the quality of our design, technology and engineering. The satisfaction that comes from making every customer interaction memorable. And a sense of excitement about the future and what it holds. This is where to follow a career with the most forward-looking brands in automotive.
Welcome to the future of automotive retail
Our market is changing and our customers are too. That's why we're dedicated to bringing tomorrow's driving experience to our customers today. And why we want to create retail experiences that are years ahead of the competition's.
Our creation of the 'Genius' role is part of our commitment to doing things differently - while our cutting-edge showrooms feature eye-catching design and the latest technology, like our ground-breaking AR apps. This is an inspiring place to be, and we'll ensure you get the support and opportunities to make the most of your own future with us.
Your role
It's important to understand that the Genius position is not a 'sales' role. Your job is to share your passion for our products in a pressure-free way. In many ways, you will be a 'brand ambassador.' The aim is to make customers feel excited about the cars - and impressed that they are getting a personalised service.
One of the great things about the job is that you'll get to test drive every car we sell. That way you can truly bring the driving experience to life. But it's not just about highlighting the car's performance or features. It's about understanding the customer and how different cars and options will suit them.
Your profile
You'll ideally have worked in customer facing roles before with a premium brand. If you have experience at events or motor shows, all the better. Your passion for BMW will definitely shine through from the moment we meet you.
You'll need a driving licence too, of course - plus the energy and passion to give every customer a great 'Genius experience.'
Rewards
Your hard work will be rewarded with a pension scheme, subsidised manufacturer car purchase scheme available to both you and your family, access to use BMW products, access to bespoke training courses at the state of the art BMW Training Academy, globally recognised BMW accreditation and certification and an in-house mentor during training programme.
Company
When it comes to careers, nothing feels quite like working in BMW Group Retail. As the most forward-looking automotive brand in the world, we're dedicated to giving customers the very best experience we can. That takes a workforce who aspire to delivering the highest levels of customer service.
We look for people who understand our customers and the role that automotive mobility plays in their lives. People who get genuine satisfaction from knowing customers are inspired by our products and impressed by every aspect of the service we give them.
If you understand what makes our engines run and customers tick, we'll make sure you stay that step ahead. With training from the BMW Group Academy UK and a chance to work on cutting-edge technology, we'll help you to develop as a professional and grow your career within BMW Group Retail.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert