Starbucks Team Leader

Are you a morning person? Do you like helping customers?Do you feel motivated when you staff does well in work? Starbucks at the Manchester Airport is looking for Team Learders like you to start immediately.

As a Starbucks Team Leader you will:

• Support the delivery of the food and beverage strategy in order to achieve budgeted commercial returns.

• Drive and lead consistent standards and profit performance through effective selection of resource, inspiration and development of Starbucks team members inline with your Starbucks Manager.

• This role is all about driving quality and value that ensures great guest experiences, by being obsessed about standards and hospitality, then leading and challenging team members to achieve the highest levels of service.
• Support in creating an engaged team through development opportunities, reward & recognition and a culture of team work and support.
• Ensure brand standards are delivered consistently by supporting the Starbucks Manager using the appropriate training resources tools and audit measures in the Starbucks toolkit.

• Foster a culture of passion for food and beverage knowledge, conduct tastings in order to maximise sales.
• Maximise utilisation of suppliers to deliver product training on a regular basis.

• Research sales mix trends and adjust merchandising to promote and drive sales of high cash and percentage margin items.

• Share experience and personal passion to lead and embed a strong development culture and training and development is consistently high priority.
• Support your Starbucks Manager in the recruitment of team members who embody the role model descriptions of the high performance behaviours.
• Using the KPIs, benchmark individual team members performance in terms of sales, and through our online appraisal to review their performance against the five high performance behaviours.

• Review wage cost and ensure staffing levels are at the appropriate levels to drive conversion
• Support your Starbucks Manager to ensure stock is kept to the correct par levels are in line with specification.
• Support your Starbucks Manager to ensure all relevant stock control procedures and best practice procedures are in place e.g. members of staff only with correct level authorisation conduct voids, refunds and 'no sales.

If you are interested please apply or call Roxy on 01612368891