Customer Service Advisor - Bilborough

Customer Service Advisor

Bilborough

E.ON is one of the UK's top energy companies. We supply millions of people with gas and electricity, at home and at work. When something doesn't quite go to plan, our customer service team are straight on the case to get everything back on track - and this is your chance to join them.

About the role:

As a Customer Service Advisor, you will be taking calls from our existing residential customers offering them the best assistance to deal with their enquiry, the ability to handle a large volume of telephone calls is essential. Having won many awards for our customer service we are looking for someone to continue this and our reputation as a good employer has been recognised with many awards in recent years.

The benefits:

You'll initially join us on a temporary basis, but there may be the opportunity to become a permanent E.ON employee at a later date. There's a range of great benefits on offer too:

• Initially the pay will be £17,094 pa pro-rata (£8.00 per hour) and after 12 weeks, your pay will automatically increase to £17,604 pa pro-rata (£9.15 per hour), with the chance for it to later rise to £20,432 pa pro-rata (£10.62 per hour).
• You'll qualify for an annual bonus scheme.
• You'll start with 28 days annual leave year, but after 12 weeks this will increase to 34 days (including bank holidays)
• There's good transport links nearby, an onsite canteen serving hot and cold food, and a free drinks vending machine.

Please Note: There is no onsite parking available at our Bilborough site.

About you:

We're ideally looking for individuals who have worked in a customer service/contact centre role before. You'll have excellent communication skills, and will handle every call with empathy and warmth.

You'll need to be flexible with working hours too, as our contact centre is open from 8am until 8pm Monday to Friday, and 8am to 6pm on Saturdays.

Interested in joining us as a Customer Service Advisor? Apply here today!