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Customer Acquisition - Warrington

Employer
Undisclosed Company
Location
Warrington, Cheshire
Salary
£18000 - £20000 per annum
Closing date
29 Oct 2018

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Customer Acquisition - Warrington

£18k-£20k + 20% Bonus

Working Mon - Fri (between the hours of 9-8pm)

3 out of 4 Saturdays and 1 in 6 Sundays (9-5pm or 10-6pm)

My client is currently recruiting for a Customer Acquisition who has great telephone mannerism and a good understanding of prioritising their workload. The role includes verifying loan applications and liaising with customers and consumers. You will be required to give quotations and discuss services confidently with customers over both Audio and Video Call functionality to guide the customer through the regulated documentation and ensure they have a full understanding of the agreement.

  • Have great communication skills between clients and customers
  • Makes suggestions for ways to improve own and business performance
  • Accepts and uses constructive feedback to improve own performance
  • Contributes to meetings and discussions
  • Ensures agreed objectives and targets are achieved in a way that is consistent with the companies culture, values and behaviours
  • Looks to develop own skills and knowledge of the business and understands how departments across and link as part of the business model in order to support customers and colleagues
  • Makes quality decisions within the framework of the role and has the customer at the forefront of the decision making process
  • Takes into account the impact on others when making decisions
  • Willingly shares knowledge with less experienced people
  • Is always polite and courteous to others
  • Proactively works to resolve customer and colleague issues and problems with area of responsibility
  • Ensures that work is completed to standards agreed and always looks for ways to improve
  • Works collaboratively with colleagues and customers
  • Ensures an understanding of business goals and prioritises action to achieve objectives
  • Looks to improve performance when things go off track
  • Always prioritize your work load.
  • Works positively as a team player when things go wrong - looking to improve rather than blame
  • Follow companies policies and procedures and external legislation

If this is something that would interest you apply online alternatively call 01895 205329 for more information.

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