Content Moderation Associate - Dutch Speakers
- Employer
- Manpower Ireland
- Location
- Dublin
- Salary
- Up to EUR24000 per annum
- Closing date
- 14 Nov 2018
View more
- Sector
- Administration and Business Support, Customer Service and Call Centre, Multilingual
- Job Type
- Permanent
- Hours
- Full-time
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You will be part of a rapidly growing multilingual team. The Team will be working on-site with and alongside internal teams for a leading online multinational company to respond to requests and assist in the success of this project.
The focus of the role will be to:
* Work with an online tool and validate accuracy of data displaying on certain websites.
* Make decisions as to what course of action needs to be taken to ensure correct information is displayed. Examples of corrective measures might include additional online research or calling up a B2B customer to verify information.
* Make outbound phone contact with clients when necessary in a courteous, professional and efficient manner. There is no selling involved in this position but proactive phone calls with a purpose of obtaining information.
* Process and raise required requests/transactions and make sound decisions related to customer requirements.
* Follow all compliance and security measures relating to client data.
* Take action on process transactions and handle the same with proper research.
* Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
* Adhere to process norms and structure.
The focus of the role will be to:
* Work with an online tool and validate accuracy of data displaying on certain websites.
* Make decisions as to what course of action needs to be taken to ensure correct information is displayed. Examples of corrective measures might include additional online research or calling up a B2B customer to verify information.
* Make outbound phone contact with clients when necessary in a courteous, professional and efficient manner. There is no selling involved in this position but proactive phone calls with a purpose of obtaining information.
* Process and raise required requests/transactions and make sound decisions related to customer requirements.
* Follow all compliance and security measures relating to client data.
* Take action on process transactions and handle the same with proper research.
* Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
* Adhere to process norms and structure.
You need to sign in or create an account to save a job.
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