Customer Service Advisor

Pay rate - £7.83

Contract - Temp on-going

Location - Newcastle City Centre

Hours - The team work between 8am - 8pm Monday through Friday and Saturday 9-5, therefore we ask that you are flexible across 5 days out of 7, 37.5hrs per week. Shifts are typically 8-4, 9-5 or 12-8. There is also potential for overtime.

The Ideal Candidate Will:

• Have excellent communication skills, both written and verbal.
• Demonstrate adaptability to work across multiple contracts.
• Have the ability to liaise with both candidates and clients
• Require attention to detail in all aspects of the role
• Be I.T literate with experience of Excel and Word.
• Willing to show flexibility in their working hours
• Prove ability to work in a diverse fast pace environment

Main Duties:

• Conduct Telephone interviews on a regular basis in a confident manor
• Assist with inbound call queries
• Create distribution lists for various tasks required
• Arrange Telephone Interviews/book appointment slots
• Establish specific postcodes to ensure candidates meet the catchment area
• An abundance of data input
• Report statistics back to account management