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Content Expert

Employer
American Express
Location
East Sussex, Brighton
Salary
Up to £10.88 per hour
Closing date
22 Oct 2018

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Job Details

Manpower is currently recruiting for six Content Experts on behalf of our client, American Express. These are temporary roles, potentially long term with good performance in the role. This role involves shift working including a set weekend (Saturday or Sunday) either Tues-Sat or Sun-Thurs.

Key Responsibilities:

- Minimise fraud loss exposure for Amex through identification of American Express accounts that were obtained through fraudulent applications that are either pre or post approved; and American Express Accounts that have been taken over by fraudsters.

- Investigation of 'identity theft' fraud cases and ensuring protection of genuine new accounts and credit departments.

- Address compliance or resource performance issues through line manager. - Responsible for ensuring company compliance.


This role may be subject to additional background verification checks.

Qualifications:


Flexibility
Fraud experience/ Knowledge
Ability to deal with sensitive cases
Ability to work as part of large team
Meeting customer satisfaction targets as well as quality standards

If you're looking for your next role within a passionate team, please apply here today!

Company

From high employee satisfaction ratings to their many workplace awards, American Express is consistently recognised as a great place to work by people around the world.

For more than 160 years, American Express has built a business based on trust and reliability, and has earned a reputation for delivering world-class service and business success.

With flexibility, personal recognition, teamwork, reinvention, challenges and integrity at the heart of what you do, you’ll continue to deliver this best-in-class service, every day.

American Express has never been afraid to explore new possibilities. They’re striving to exceed expectations; they’re embracing the changing marketplace. Extraordinary people work for American Express - and this is your chance to be part of it.

Company info
Location
Head Office
Amex House
Edward Street
Brighton
BN88 1AH
GB

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