Skip to main content

This job has expired

NHS 111 Call Handler - Wakefield

Employer
Undisclosed Company
Location
Wakefield, West Yorkshire
Salary
£8.34 - £10.46 per hour
Closing date
2 Nov 2018

View more

Manpower has a number of exciting part time opportunities within the Yorkshire Ambulance Service (YAS) as a 111 Call Handler starting in November. To be based in Wakefield, the 111 Call Handler is a vital role as the first point of contact for the general public, amongst many other relevant callers. Starting at £8.34 per hour during training, you will receive an out of hours' enhancement on your pay after 4 weeks of 25% and a guaranteed pay rise to £11.40 per hour (including out of hours' enhancement) after 12 weeks, at which point you are entitled to an NHS pension amongst many other exciting perks.

YAS is well-established and serves over 5 million people across Yorkshire. The 111 Call centre is open 24/7, 365 days a year with part-time shift patterns available for 20 and 24 hours a week on an anytime shift rota including evening, weekend and day shifts. This fantastic role would be suitable for anyone looking to start or continue a career within the NHS and those who are interested in helping others. Calls to the 111 service come through from the general public and you must be able to deal with all callers in a calm, professional and courteous manner demonstrating empathy for the caller. All callers will also need to feel their issue is being dealt with in a competent, effective and timely manner.

To be successful as a 111 Call Handler you have the passion to help others and commitment to building a career within the NHS. Being a 111 Call Handler, you will benefit from continuous personal development and an excellent career path within the NHS. Having some previous experience as a Customer Service Advisor would be an advantage, but as full training is provided you only need a good telephone manner and a willingness to learn.

If you would like to be part of an essential NHS service which saves lives every day we'd love to hear from you. Please apply online today for more information.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert