Customer Service Advisors

Nottingham, Nottinghamshire
Up to £9.74 per hour
19 Oct 2018
16 Nov 2018
Manpower UK
Job Type

Customer Service Advisors

Location: Nottingham

Short term assignment - covering Christmas and New Year.

Pay Rate: £ 9.74 per hour & £1 per hour bonus.

EARN £££££'s!! Want to earn extra money for Christmas? Potential earnings are incredible!

Mon - Sat after 9pm - £12.95 per hour, between £19.48 - £22.69 Sundays.

Bank holidays £24.35, after 9pm £27.56.

Xmas £29.33, after 9pm £32.43

On top of this an additional £1per hour is payable after the end of the assignment in January for every hour worked up to 37.5 hrs per week (excluding BH and Xmas day)

About the job:

Customers are at the heart of BT's business and delivering outstanding customer service is our number one priority.

Do you have the ability to cope under pressure and still provide a first-rate customer experience?

MANPOWER working with BT requires Customer Service Advisors to answer a combination of short length incoming calls; including 999 calls, which involves transferring to the appropriate emergency authority.

Call centre experience is not essential as full BT Training is provided to enable you to deliver our service to a very high standard; all you need to bring is the following:

  • A professional, can-do attitude
  • A willingness to apply yourself during your training and into your future career
  • Confident use of a keyboard
  • An excellent telephone manner along with the ability to remain calm, work efficiently and follow procedures.

We have a fulltime shift available working 37.5 hours paid a week. Flexibility is required within 18:00- 0500. Full training provided, first week of training is paid at £8.50 per hour after 9pm enhanced rate.

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