Financial Solutions Adviser
- Employer
- Undisclosed Company
- Location
- Tyne and Wear, Houghton Le Spring
- Salary
- £16900 - £18879 per annum
- Closing date
- 18 Nov 2018
View more
- Sector
- Customer Service and Call Centre
- Job Type
- Permanent
- Hours
- Full-time
For our client, our customers are our most important stakeholders. We're looking for dedicated and professional customer services experts, who will ensure our customers are receiving the best level of service possible when dealing with us.
What to expect
Joining us as a Customer Service Advisor within our Financial Solutions team, you'll be helping customers to setup new payment plans over the phone, offering bespoke payment advice and account plans, and consulting with customers when it comes to their energy usage.
Using your exceptional customer service skills, you'll be taking calls from a wide variety of customers and sharing your expertise with them based on their situation and circumstances. Working closely to company guidelines, you'll provide accurate and relevant information about payment solutions for our products and services, working to our performance measures and ensuring that npower meet regulatory obligations.
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