Skip to main content

This job has expired

German Speaking Customer Service Agent

Employer
American Express
Location
Brighton, East Sussex
Salary
Up to £12.09 per hour + £550 bonus PM (OTE)
Closing date
27 Nov 2018

View more

Job Details

Description:

  • Handle incoming and outgoing calls for credit related matters
  • Analyse client portfolios and organise the dunning process with local Credit teams
  • Make profitable spend decisions based on risk assessment and card member and client profiles
  • Recommend and execute cancellation or suspension of spending privileges where required for card members and client programs
  • Effectively negotiate and discuss alternate payment arrangements

Required Skills:

  • Excellent interpersonal, relationship building and communication skills (verbal & written in German mandatory)
  • Demonstrated ability to work both independently and in a team environment
  • Ability to "think on your feet"
  • German speaker (business level)
  • Proficiency in MS Office

Company

From high employee satisfaction ratings to their many workplace awards, American Express is consistently recognised as a great place to work by people around the world.

For more than 160 years, American Express has built a business based on trust and reliability, and has earned a reputation for delivering world-class service and business success.

With flexibility, personal recognition, teamwork, reinvention, challenges and integrity at the heart of what you do, you’ll continue to deliver this best-in-class service, every day.

American Express has never been afraid to explore new possibilities. They’re striving to exceed expectations; they’re embracing the changing marketplace. Extraordinary people work for American Express - and this is your chance to be part of it.

Company info
Location
Head Office
Amex House
Edward Street
Brighton
BN88 1AH
GB

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert