Customer Service Agent - Irish Fluent - Cork

Manpower's client is a market leader in the Business Process Outsourcing (BPO) sector.

They promote a culture of flexibility and fun in a genuinely great place to work. Their innovative culture means everyone, at every level, in every team, is encouraged to have
creative ideas; to express them and to share them. Our teams pull together and
demonstrate great flexibility with everyone having clear objectives and goals.

The role: Customer Service Agent - Irish Fluent

Main Duties/Responsibilities:

* Processing all files on the systems
* Ensuring that all calls are serviced in an efficient and speedy manner.
* Ensuring delivery of a quality service
* Processing client and customer queries.
* Dealing in a professional manner with clients/customers.

Experience and Attributes Required:

The ideal candidate must demonstrate strong organisational and communication skills.
* Written and spoken English and Irish language skills are essential
* Customer Service experience preferred
* Team player with strong analytical skills
* Excellent communication skills

Hours of work: Monday - Friday 9am-5pm
Location: Clonakilty - Cork

Interested?
Send your CV to amanda.ferreira@manpower.ie