Admin Officer - The University of Leeds

Are you a highly organised person with strong communication and customer service skills? Do you enjoy the challenge of working with a wide range of people and delivering to tight deadlines? Would you like the opportunity to provide excellent clerical support to a diverse academic division?

You will be highly organised and have experience of providing high quality clerical support in a busy office environment. You will demonstrate excellent communication and team working skills, as well as a commitment to providing excellent customer service to students and staff alike.

As a Clerical Support Officer your main duties will include:

• Providing a consistent high quality and professional service to resolve or redirect day-to-day enquiries and requests to the School, both in person and
• via email and telephone, disseminating information in a timely and effective manner to other staff, students and members of the public
• Arrangement of study days, conferences and other meetings as required;
• Provide first point of contact for academic staff, to ensure the School's high profile, integrity and quality through good customer care practices is maintained;
• Maintain excellent relationships with external organisations and other Universities;
• Establish and maintain positive interpersonal relationships with other staff and to provide assistance / secretarial cover as necessary to colleagues. Positive interpersonal relationships are characterised by open communications, trust and respect;

These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the post.

Essential Requirements

• Significant administrative experience including experience of electronic diary management
• Excellent numeracy and written communication skills with good attention to detail and the ability to produce letters, emails and reports to a high level of accuracy;
• Excellent organisational skills with an ability to prioritise competing demands and work under pressure in a busy environment to meet strict deadlines;

Interested? Please apply online today