Telesales

TELESALES

Telesales Advisor required in Luton. This is a permanent/full-time position within the wiring and electrical industry.


THE CLIENT

Our client are a leading manufacturer and distributor of high quality wiring and electrical accessories. The majority of their customer base are wholesale clients or electrical contractors.


THE ROLE

As a Telesales Advisor, you'll be reporting in to the Internal Sales Manager. Your key responsibilities will include:

• Attainment of the Telemarketing division yearly forecast through pro-active telephone calls. Increasing sales year on year for ultimate maximisation of sales.
• Managing the daily figures for the Telemarketing division, and reporting these to the Internal Sales Manager.
• Assist the Internal Sales Manager in the reduction of the graded stock holding through promotional activity.
• Promote special offers / promotions to the Telemarketing customer base via telephone and email.
• Taking orders from customers in a business to business environment.
• Inputting/ processing sales orders on the IBS system to a high degree of accuracy achieving business KPI's.
• Providing a service of excellence to all customers and internal work colleagues.
• Speaking to internal colleagues in relation to pricing, stock and availability.
• Working within strict guidelines.
• Maintenance of telemarketing board.

SALARY & BENEFITS

The salary for this role is £20,000 per annum plus a profit share. This is based on a variety of different indicators such as attendance, work ethic, contribution and company profit vs target.

You'll also receive 20 days holiday plus bank holidays and free parking.


KEY SKILLS AND ATTRIBUTES

To be a successful Telesales Advisor, you will need the following skills and attributes:

• Good communication skills
• Proven experience in a similar role - Sales/Business Development
• Computer literate with ability to pick up new systems and software
• Good attention to detail